GuardComms PTT radios and guard patrol
FAQ

PTT Radio and Guard Patrol FAQs

Answers on range, coverage, offline patrols, pricing and support.

PTT RADIO
How far can a cellular PTT radio reach?+

Anywhere with 4G, 5G or Wi-Fi coverage. Range is set by the mobile network, not by repeaters or terrain, so a team in Johannesburg can talk to a colleague in Cape Town.

What happens when there is no cellular signal?+

Cellular radios need a mobile or Wi-Fi connection. For sites without signal, we connect traditional radios through a radio bridge so both work together.

Can cellular radios talk to our existing radios?+

Yes. A radio bridge connects your current radio network, so traditional and cellular users talk on the same groups.

Can I rent radios instead of buying them?+

Yes. Radios come as a rental package from R185 ex VAT per device, per month, with the device, SIM and software included.

GUARD PATROL
What is a guard patrol system?+

A guard patrol system records that guards visited each checkpoint on their route, at the right time.

How do guards scan checkpoints?+

With an NFC tag, QR code, beacon or virtual checkpoint, scanned from the guard’s device at each point on the route.

Does the guard patrol system work offline?+

Yes. Scans keep recording where signal drops, and sync when the device reconnects.

Can my clients see patrol reports?+

Yes. Incident reports can be emailed straight to the client as proof of service.

BUYING AND SUPPORT
How do I get pricing?+

See the pricing page for our monthly rental packages, or request a quote for your team.

How long does setup take?+

It depends on the number of sites and checkpoints. We confirm a timeline after the virtual site survey.

Where do you deliver and support?+

We deliver devices across South Africa and support you remotely.

Is our data stored in line with POPIA?+

Yes. Data handling follows POPIA.

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